The One Trait That Sets Top VAs Apart

At YourVAMatch, one of the core values we live by is this:

“I hold myself to a high standard of accountability and follow through on my commitments.”

This isn’t just a statement—it’s the foundation of trust we build with every client and team we support.

Let’s break it down with a real-life scenario:

Meet Anna, a VA supporting a fast-paced real estate agent. Her daily tasks include updating listings, confirming showing schedules, and preparing weekly reports. One week, a task slipped—an MLS update wasn’t submitted on time, which caused confusion with a client showing.

Anna didn’t ignore the mistake. She owned it. She notified her agent, fixed the issue, and created a new task tracker to make sure it wouldn’t happen again. That level of accountability and follow-through not only repaired the mistake—it deepened her client’s trust in her.

How can you apply this in your day-to-day?

Set clear priorities at the start of your shift.

• Use tools like Google Calendar, ClickUp, or even a simple checklist to stay focused.

Check in—before you’re asked.

• A short update goes a long way in showing you’re on top of things.

Underpromise. Overdeliver.

• Give realistic timelines and deliver ahead of schedule when you can.

Own your mistakes.

• Everyone slips up. What matters is how quickly and professionally you respond.

When you consistently follow through, clients notice. And in a world full of noise, reliability becomes your superpower.

Keep raising the bar—not just for your clients, but for yourself.

You’re not just doing tasks. You’re building a reputation.

– The YourVAMatch Team

Think You’ve Got That Same Level of Accountability and Follow-Through?

If you take pride in your reliability, own your work, and never leave tasks hanging—we’d love to meet you.

👉 Apply to join the YourVAMatch team and grow with a company that values excellence.